If you are looking for a custom terrain, you are in the right place.
We don’t like routine. Every day, we think of ways to enrich our offer with new models, more thematic sceneries and terrain sets. If you have not found anything that draws your attention in our shop, no problem! We make individual projects and carry out interesting concepts of our customers. We will be happy to create models, sceneries and terrains based on your clues. We will adapt to the needs and specifications of your idea and wargaming universe.
We love challenges!
Just let us know what you have in mind. Are you thinking about a particular ambience, specific scenery or terrain? We will be glad to help you establish necessary details, share our ideas, advise you and add any suggestions. Together we will definitely create the battlefield and terrain models of your dreams. Write to us straight away!
Write to us and we will reply and confirm the details of your ideas to make sure we know exactly what you need. We may also ask you a few questions to clarify any uncertainties.
First, we estimate a timeframe when we can fulfill your order in line with our schedule.
When we know your budget and project details, we will analyze if we can meet all your wishes given the time necessary to create your concepts and the costs of materials. Based on our many-years’ experience and hundreds of different projects, we know this is not always possible. We manufacture high-quality products which require manual labor and painting and this means high prices for our miniatures and services.
Of course, if this happens, you won’t be on your own. We’ll propose solutions which should be great for both of us.
Once we settle all the details and shipment address, we’ll calculate the costs.
The next step is advance payment, which usually is 20% of the total price. Once we receive your payment, all you have to do is wait as we busily work on your models in accordance with our schedule.
We’ll let you know when your project hits our workshop floor. Sometimes, we begin our work earlier than expected in the beginning. However, unexpected circumstances may occur that will cause delays. We do our best to plan everything to the last detail, but we can’t control everything, especially when some really complex projects require cooperation with sub-contractors. Of course, we’ll let you know if this happens and you can always write to us to ask how different stages of your project go.
When we finish your project and you accept it, we’ll issue an invoice with the agreed price. Once you pay the invoice, your models will be carefully packed and prepared for shipment.
Due to frequent changes to regulations and prices of international shipment, we always choose services which are the most favorable for you at a given moment. Mainly, we take into account the prices, which are constantly rising. Shipments within the European Union are carried out with fast and reliable courier services.
Note that almost every company and customer has experienced the negative effects of the Covid-19 lockdown on international shipping. Currently, the majority of delivery companies work normally but due to the pandemic, the prices for international shipping have significantly increased. Also note that the shipping price covers not only the delivery itself but also packages, sorting and packing, invoicing, insurance, replacement, etc. We have to cover all those expenses so you can enjoy your new models.
We are completely flexible when it comes to the shipment of packages. We believe everything will reach you without problems or delays. Even though we try to protect the models against virtually anything, we have to place trust in the professionalism of transport companies. If anything goes wrong, we’ll do everything we can to solve such an improbable case.
When the big time comes and you get your package and check if everything is all right and, most importantly, test your new terrain as a battlefield for your favorite game, we’d be happy to learn what you think about the models and our work. Additionally, we’ll appreciate it if you share your opinion and models with your gaming friends and on social media. And if you decide to come back to us for more, we’ll prepare something special for you: additional models or samples of our latest products.
Thanks a lot for trusting us and buying our models and using our services!
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